Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to making sure your order reaches you safely and on time.
Delivery Coverage
We deliver across Pakistan, including major cities, towns, and areas served by our courier partners.
Order Processing
-
Orders are processed within 1–2 business days after order confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
Our team may contact you by phone or WhatsApp to confirm your order before dispatch.
Delivery Time
Estimated delivery times are:
-
Major Cities: 2–4 business days
-
Other Cities & Towns: 3–5 business days
-
Remote Areas: 5–7 business days
Delivery times may vary due to courier delays, weather conditions, public holidays, or peak sale periods.
Shipping Charges
Shipping charges will be displayed at checkout according to your order and delivery location.
Any applicable delivery charges must be paid along with the order amount.
Cash on Delivery
We offer Cash on Delivery (COD) across Pakistan.
Customers can pay the complete order amount in cash when the parcel is delivered.
Please make sure someone is available at the provided address to receive and pay for the order.
Order Tracking
Once your order has been dispatched, tracking details will be shared with you through SMS or WhatsApp, where applicable.
You can use the tracking number to monitor your shipment.
Incorrect Address
Please provide a complete and accurate delivery address and contact number when placing your order.
We are not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
Failed Delivery
If a delivery attempt fails because the customer is unavailable, the address is incorrect, or the order is refused, additional delivery or re-shipping charges may apply.
Delayed Deliveries
Although we work with trusted courier partners, delays may occasionally occur due to weather, public holidays, unforeseen circumstances, or courier-related issues.
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding your order or delivery, please contact our customer support team. We will be happy to assist you.
Thank you for choosing our store!